Kloodle Data Policy


Kloodle is an online record of achievement designed for recording employability skills and facilitating employer engagement. This policy describes what information we collect, how it is used and shared. After reading this privacy statement you will have learned that:

  1. We collect certain information to offer you the Kloodle Service
  2. We take security measures to safeguard this information
  3. We use this information to enhance your use of Kloodle Services, to improve these Services, to make them easier, better and more relevant and to keep you informed about news regarding Kloodle
  4. We will not share personally identifiable information about you with third parties without your express permission.

What kinds of information do we collect?

We collect different kinds of information from or about you. The following points outline the types of information Kloodle collects to deliver our services.

  1. We will not share personally identifiable information about you with third parties without your express permission.
  2. Your activities and information you provide. We collect the content and other information you provide when you use our Service, including when you sign up for an account, upload content and cultivate your profile, and communicate with others, including teachers, academics, staff of companies, and others. This can include information in or about the content you provide, such as the location of a photo or the date a file was created. We also collect information about how you use our Service, such as what you view or engage with or the frequency and duration of your activities.
  3. Device information. We collect information from or about the computers, phones, or other devices where you install or access our Service; depending on the permissions you have granted Kloodle. We may associate the information we collect from your different devices, which helps us provide consistent Service across your devices. Here are some examples of the information we collect:
    1. Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers.
    2. Device locations, including specific geographic locations, such as through GPS, Bluetooth, or Wi-Fi signals.
    3. Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
    4. This information is collected by Intercom (our support service - device information helps us diagnose bugs; location info helps us transfer you to the correct college if this is needed) and Google Analytics (where you're data is anonymised so you cannot be identified)

How do we use this information?

At Kloodle, we continually strive to improve the service we provide to improve our user experience. The information you provide to us through our site usage helps us to do this. We use your information in the following ways: -

  1. The provision, improvement and development of our service. We are able to provide a better Kloodle experience, including the recommendation of employers, opportunities, institutions and people to connect to by using the information you provide to us.
  2. Information you have provided can also be used to provide suggestions to you. For example, we are able to suggest job opportunities that you would be relevant for by looking at your academic courses, content uploads and Kloodle interactions to ascertain your interests, matching them to a relevant role available on Kloodle. When we have location information, we use it to further hone these job recommendations by making you aware of appropriate opportunities in the relevant geographical location. Our connection to you enables us to research new features, solicit opinion and to conduct surveys to improve the service Kloodle has to offer.
  3. Communicate with you. We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
  4. Promote safety and security. We use the information we have to help verify accounts and activity, and to promote safety and security on and off of our Service, such as by investigating suspicious activity or violations of our terms or policies. We work hard to protect your account using developers, automated systems, and technologies such as encryption. College, school and sixth form students also benefit form our closed group system. This limits access to these profiles until an agreement between the student and staff member is reached to release the profile into the Kloodle ecosystem.


We use cookies and similar technologies to provide and support our Services and each of the uses outlined and described in this section of our policy. Read our Cookie Policy to learn more.

How is this information shared? Sharing On Our Services

People use our Services to record student employability and to share profiles with potential employers. We make this possible by sharing your information in the following ways:
  1. With employers and badge providers. We require permission on a case by case basis in order to do this

Here are the types of third parties we can share information with about you:

  1. Kloodle uses Google Analytics to collect information about how our uses engage with and interact with Kloodle. This information is non-personally identifiable.
  2. Intercom. We transfer information to our Intercom system. This enables us to respond to queries, provide help and assistance, and to deal with complaints and reports of misuse of the Kloodle platform.
  3. Employers and badge providers. We let employers know of great profiles that are being built on Kloodle. We will seek express permission from the student before doing this.
  4. Third party school / college tracking systems. Kloodle interfaces with MIS systems through our API. We will seek management permission before allowing access to this data

How are college closed groups managed?

Your profile is set to private when you sign up to Kloodle through your educational establishment. This means your profile is accessible only by you and staff members of your college. You will still be able to access information posted by employers and other institutions on Kloodle in the normal way. During this period of time, Kloodle acts as a third party data handler on behalf of your educational establishment. Your data is subject to the same terms as data collected directly through Kloodle, and will be collected, processed, shared and managed in accordance to the terms outlined in this policy.

How can I manage or delete information about me?

You can be deleted from the Kloodle system by informing your school or college.

How do we respond to legal requests or prevent harm?

We may access, preserve and share your information in response to a legal request (like a search warrant, court order or subpoena) if we have a good faith belief that the law requires us to do so. We may also access, preserve and share information when we have a good faith belief it is necessary to: detect, prevent and address fraud and other illegal activity; to protect ourselves, you and others, including as part of investigations; or to prevent death or imminent bodily harm. For example, we may provide information to third- party partners about the reliability of your account to prevent fraud and abuse on and off of our Services. Information we receive about you may be accessed, processed and retained for an extended period of time when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We also may retain information from accounts disabled for violations of our terms for at least a year to prevent repeat abuse or other violations of our terms.

What happend when my school ar college discontinues Kloodle use?

When your school or college discontinues its Kloodle usage, learner profiles will be archived away from the school or college and control of the profile will be passed on to the learner. A learner will continue to be able to access their profile and data until we are notified, by the learner, to the contrary. Upon this request, we will forward any data we hold to the learner in question and delete any records we hold.

How will we notify you of changes to this policy?

We’ll notify you before we make changes to this policy and give you the opportunity to review and comment on the revised policy before continuing to use our Services.