Kloodle Safeguarding Policy
The safeguarding of children is everyone’s responsibility. The purpose of the Kloodle Safeguarding policy is to provide guidance for the protection of children whenever they are using Kloodle. Kloodle operates a child-centred and coordinated approach to safeguarding. Partner schools, college and employment providers must recognise their responsibility in promoting safe on-line behaviour and adhere to Kloodle’s safeguarding policy at all times.
- Kloodle profiles are private and not viewable by external people other than teachers, Kloodle staff and employers at the express permission of the student in question (where appropriate)
- Students cannot interact with each other on Kloodle
- Kloodle content cannot be shared on external platforms
- Kloodle will never share data with organisations other than educational establishments the student is either a member of currently or is transferring to (for example from school to college), employers who have been vetted and signed the Employer Code of Conduct and where permission has been granted and with Kloodle staff to ensure effective delivery of our product.
This document is intended to be used as a formal safeguarding guideline to support users and should be used in conjunction with individual institution’s current e-safety and safeguarding policies.
According to HM Government, a child is recognised as anyone who has not yet reached their 18th birthday. The situation is more complex for teenage students who have reached the age of 18 whilst still attending a college. For this category, 18 year olds should still be treated as ‘children’ under safeguarding policies.
For the purpose of this document, ‘institution’ refers to any educational establishment where Kloodle is used by children. This includes, schools, sixth form colleges and Further Education providers. ‘Employment Provider’ refers to any employer related organisations, apprenticeship providers and other training providers that offer post-education career / work related opportunities via Kloodle.
Kloodle takes on-line safety very seriously and all decisions made regarding the development of our platform and subsequent use by educational establishments, places children’s safety at the heart of our policies. We believe in the educational benefits of using Digital Technology within the classroom as a forum for spreading best teaching and learning practice. Effective internet access for pupils and students should be seen as an entitlement on the basis of educational need and an essential resource for staff – particularly, those managing employability, skills validation, careers and pastoral matters. Institutions that recognise online safety issues and plans accordingly, will help to ensure appropriate, effective and safe use by all.
Kloodle benefits students in education by:
- encouraging students to reflect on their educational journey to date and record acquired skills and achievements;
- allowing students to identify gaps or shortages in their skill-set;
- providing schools with a forum to liaise with business and early stage careers providers to raise aspirations;
- establishing responsible on-line behaviour;
- encouraging best practice collaboration in connecting students with relevant providers and opportunities;
- allowing students to access their profile wherever and whenever is convenient.
RESPONSIBILITIES OF INSTITUTION
By entering into a contractual relationship with Kloodle, all staff and students agree to Kloodle’s Terms and Policies of Use, including full understanding of and compliance with our Data Protection Policy and Service Level Agreement. It is each institution’s responsibility to ensure that:
- all users are introduced to Kloodle with clear explanations of Kloodle’s purpose and benefits and an understanding that profiles may be viewed by future employers, subject to student and / or staff permission;
- all users understand that it is their responsibility to provide honest and truthful representations of themselves for the purpose of interacting with future providers of any sort;
- adequate provision is provided in ensuring all users understand how to use the internet and social media safely;
- all users set an appropriate password which shouldn’t be shared with others;
- all users are provided with clear boundaries on responsible and professional use of interactive platforms;
- all users interact with the chat support facility appropriately and responsibly;
- all staff using Kloodle have undergone advanced DBS checks in line with individual educational establishment’s safeguarding policies;
- we are provided with the name and direct contact details of the institution’s Safeguarding Officer;
- any content deemed inappropriate is immediately reported to Kloodle.
ROLE OF STAFF
It is important that staff feel confident using Kloodle and that they recognise Kloodle’s core aim is to benefit students’ future employment prospects by creating an environment where they can best showcase their skill development. By raising students’ career aspirations, broadening students’ future career horizons and providing an online platform from which students are encouraged and taught to evidence employability related skills, institutions are able to add significant value. Kloodle recognises that the use of technology in the classroom is still approached with caution by some staff. Kloodle’s formal safeguarding policy and structured, documented operational support procedures are designed to alleviate concern and ensure smooth and successful use of the platform.
Kloodle reminds institutions that it is their responsibility to:
- ensure all staff users are introduced to Kloodle with clear explanations of Kloodle’s purpose and benefits and an understanding that user profiles may be viewed by future employers, where appropriate and in the best interests of the student concerned;
- provide adequate staff training regarding the use of Kloodle;
- remind staff of their responsibility regarding the institution’s latest e-safety policy, including confidentiality of information;
- make staff aware that Kloodle newsfeeds are monitored by the institution’s admin and can be traced to individual users (when used either on or off site);
- enforce all measures as outlined in their respective e-safety and safeguarding policies;
- if staff discover any inappropriate content, they must report it to the institution’s Admin or Kloodle immediately.
If a member of staff is concerned about any aspect of Kloodle use, they should contact their institution’s designated Kloodle Admin. If the concern regards the Admin role, they should refer to a Senior Post holder at the institution. If in either case, this pertains to child safety, the matter should be referred to the institution’s Safeguarding Officer.
ROLE OF DESIGNATED ADMIN REPRESENTATIVE
In using Kloodle, institutions agree to provide Kloodle with the name of a person designated as Admin. Institutions may wish to appoint more than one member of staff as their Kloodle designated Admin rep, Kloodle is happy to accommodate this as required. Kloodle recommends that the person designated as ‘admin’:
- has read and understood the Service Level Agreement and Data Protection policy;
- regularly monitors the institution’s newsfeed at periods in-line with their e-safety policy;
- understands that they have control of the institution’s privacy settings and has responsibility for setting this according to the institution’s wishes;
- has the responsibility to report accounts that are felt to contain content that is offensive, derisory to others or incites violence (including terrorism) of any kind (please see Incident Response Process);
- communicates concerns of any kind with Kloodle in a timely manner.
ROLE OF STUDENT
Kloodle is designed to be a student-led platform which introduces students to a wide range of employer organisations, allows students to “follow” organisations’ news and learn about their industry sectors, as well as undertaking tasks set by both local and national employers. In addition, Kloodle facilitates communication and interaction between employment providers and students, in the context of both general employer engagement/learning about the organisation and in the context of specific career opportunities. These interactions are monitored by Kloodle and the institution. Employers who access Kloodle have signed the Kloodle Code of Conduct. No contact will occur between employers and students under 16 years of age. Where employer contact is facilitated. Permission will be sought and staff made aware. Institutions are responsible for making users aware of the following:
- users clearly understand what Kloodle is and how the platform can benefit them;
- users understand that profiles may be viewed by future employers, where appropriate, and that it is their responsibility to update their profile as they see fit;
- users understand that they are responsible for all information that is included on their profile;
- users understand that it is their responsibility to provide honest and truthful representations of themselves for the purpose of interacting with future providers of any sort;
- users understand the need to respect other individuals and their intellectual property when using Kloodle;
- users should set an appropriate password which shouldn’t be shared with others;
- all users interact with the live support facility appropriately and responsibly;
- if users discover any inappropriate content, they must report it to staff immediately .
INCIDENT RESPONSE PROCESS (EDUCATIONAL INSTITUTIONS)
On-line safety is central to the relationship that Kloodle facilitates between students and educational users and employment providers. However, in the event that occasions may arise where student users, staff or Admin believe that Kloodle is not being used appropriately and in accordance with Kloodle’s Safeguarding Policy, then the response may take one of two routes. If the transgression is minor, this may be dealt with by the staff member or Admin as part of standard sanctioning and as part of an educational process which is already established and outlines appropriate on-line behaviour. In the unlikely event that institutions have more serious safeguarding concerns regarding Student, Staff, Admin or Employment Provider usage, Kloodle must be informed immediately via the misuse reporting procedure.
Kloodle commits to taking any reported concerns seriously and to initiate an Incident Response Process (IRP) within 1 hour of receiving any reported concerns. The IRP is designed to quickly assess and act on any such concern. At our earliest knowledge of any raised concern, Kloodle will immediately:
- request an accurate and detailed typed outline of the concern by the institution’s designated Admin;
- request a copy of the institution’s e-safety and safeguarding policy.
If the concern regards Admin or staff misuse, Kloodle will immediately suspend any accounts that are involved in the IRP until investigations are concluded. If the concern involves staff or Admin misconduct, this will be reported to the Safeguarding officer at the institution and if deemed necessary, we will seek police intervention.
If the concern raised involves student misuse, Kloodle will immediately suspend any accounts that are involved in the IRP until investigations are concluded. If the misuse is regarded as falling under the category of the institution’s Safeguarding or e-safety policy, it will be the institution’s responsibility to sanction the student. If the student has included any content that is offensive, derisory to others or incites violence of any kind, we will communicate with the institution’s Safeguarding Officer and may take the action to seek police intervention. Kloodle has the right to suspend or terminate any accounts if other users’ safety is compromised. Kloodle has the right to:
- report any Intercom messages to the institution which Kloodle deems as abusive or inappropriate;
- suspend any account that is involved in an IRP;
- terminate any account that is deemed to contain content that is offensive, derisory to others or incites violence of any kind (including terrorism), without any licence refund;
- seek police intervention if deemed necessary. Early contact may be made to establish the legal position and discuss strategies.
Kloodle cannot accept liability for any material contained on users’ profiles. Nor can Kloodle accept liability for the accuracy of any material contained on users’ profiles. Kloodle cannot accept liability for the accuracy of any information contained on Opportunity Providers’ employment or experience templates or hyperlinks. Nor can Kloodle accept liability for the content of any associated Opportunity Providers’ sites. Kloodle has made every effort to ensure that the information contained in this document is accurate and up to date. If any errors are brought to our attention, or amends are required, we shall address them as soon as is practically possible.
© 2017 Kloodle. All rights reserved.